Visit the One Stop Shop
Appointments are available at the Guildhall with an advisor between 10:00 - 16:00 Monday - Friday and can be made via our contact centre on:
0300 330 7003.
The One Stop Shop Self-Service area is fully equipped with customer telephones and computers, which means you can still access NPH services between 09:00 - 17:00 Monday – Friday.
Access & Facilities
The One Stop Shop has disabled access via a ramp on St Giles Street and is equipped with hearing loops and type talk phones for customers with hearing impediments. There are also disabled toilets onsite with baby change facilities.
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