Tenants involved in handling complaints

News Date: 
Wednesday, September 6, 2017

Join NPH's Complaints Panel

We’re looking for more Tenants to join our Complaints Panel. The panel was set up to give tenants a voice and direct involvement when it comes to reviewing complaints.

You’ve got to be a good listener and be able to make fair decisions based on the facts. If you think you have the skills we need, we’d like to hear from you!

Who to Contact

To register and find out more, contact our Customer Engagement Team on 01604 837836 or email participation@northamptonpartnershiphomes.org.uk.

The closing date to express your interest is 6th October 2017 so make sure you don’t miss out and get in touch with us before then!

Full training is provided before you start.

What they say?

Chris from the Complaints Panel:

"It’s been a great experience to hear feedback from tenants and leaseholders. My listening and communication skills have improved and I have learned a lot about working in a team. I have really enjoyed being able to mediate in real life situations and help resolve conflict. I know that this experience will help me with the things I want to do in the future".