Northamptonshire Partnership Homes

Northamptonshire Partnership Homes is an arms-length management organisation (ALMO) that manages West Northamptonshire Council’s housing services.

Who we are

We began on 5 January 2015.

We are wholly owned by West Northamptonshire Council but we have our own management team and Board of Directors. We are a Company Limited by Guarantee (CLG) and a not for profit organisation. This means that our income is put back into providing housing and housing related services.

NPH has been set up by West Northamptonshire Council (formerly NBC) for an initial period of 15 years and is responsible for the following services:

  • Repairs and maintenance
  • Housing management, including dealing with anti-social behaviour
  • Tenancy support
  • Tenant involvement
  • Ecton Lane Park traveller site

Our purpose

Purpose:

We provide great homes, neighbourhoods and services with the people of West Northamptonshire

Objectives:

  • Work collaboratively to provide great neighbourhoods where residents are proud to live
  • Listen and act on our residents views to provide great services
  • Provide great homes that are safe, sustainable and high quality
  • Be a great company which is inclusive, successful and well run

Our team

We have a dedicated housing team who offer support and help to our tenants and leaseholders. If you want to find out more about what we do, watch this video.

Meet the team

We employ over 250 talented members of staff, including specialist trades personnel in our Property Maintenance team.

New build and neighbourhood investment

We deliver a programme of planned investment to our homes and neighbourhoods across Northampton.

Publications

This is where you can find some of our main tenant publications.

Working with NPH

We aspire to an inclusive working environment and a culture that reflects our colleagues and residents.

Sustainability

We want to make sure our work meets current needs without compromising the ability of future generations to meet theirs.

Give us feedback

We encourage any comments or suggestions you may have to help us review and improve the services we provide.

Our performance

We regularly monitor the performance of our services, find out more here

Related documents

Latest news stories

New venue Engagement Café on Thursday 6th November 2025

NPH's upcoming Engagement Café is being held in November. NPH officers from various departments will be available to provide guidance and advice.

Published On: October 8, 2025

WNC consultation about social housing provision has now closed

WNC recommended that its council housing provision be brought back under direct Council management and this has been approved as a ‘minded-to decision’ by the Cabinet

Published On: September 17, 2025

Gas Safety Week 2025

Supporting gas safety week, keeping families safe in their homes

Published On: September 10, 2025

Tenant Satisfaction Measures: Positive results for 2024-25

The results from the Tenant Satisfaction Measures are in from 2024-25 and residents have told us things are heading in the right direction.

Published On: September 9, 2025

A successful first veterans lunch

Our first lunch for veterans was a great success. Find out more about the specialist support available for veterans here.

Published On: August 26, 2025

Engagement Café gets great feedback from residents

Our August Engagement Cafe was well attended by residents, read this article to find out what they said about the event...

Published On: August 14, 2025

An update about how we are meeting national quality and safety standards

An update about our progress since we last updated you.

Published On: July 8, 2025

ASB Awareness Week shines a light on ‘a high quality ASB service’

Making communities safer: NPH staff deliver a 'high quality ASB service' all year round

Published On: July 2, 2025

West Northamptonshire Council to consult with residents about social housing provision

WNC recommended that its council housing provision be brought back under direct Council management and this has been approved as a ‘minded-to decision’ by the Cabinet

Published On: June 27, 2025

Court injunction allows access to NPH home for essential safety visits for the lifetime of the tenancy

Recently a court injunction was granted to allow access to a resident's home for all essential safety checks after they had repeatedly refused access.

Published On: June 20, 2025

Meet the team

We employ over 250 talented members of staff, including specialist trades personnel in our Property Maintenance team.

Read more

Working with NPH

A place where people work as one team, where people believe in the values of the company and go the extra mile to deliver homes and places where our customers want to live.

Read more