Anti-social behaviour

On this page you can report cases of Anti-Social Behaviour and find information about how NPH tackle and prevent ASB in the neighbourhood. 

What is Anti-Social Behaviour?

We know that Anti-Social Behaviour (ASB) causes a great deal of distress. To make clear what we consider to be anti-social behaviour we use the same definition as the government's Anti-Social Behaviour, Crime and Policing Act 2014

Report Anti-Social Behaviour

Report Anti-social behaviour to our dedicated tenancy compliance team. 

Complete this form below providing details of what happened and where the ASB took place.

To best deal with the incident, our team will need to contact you to gather more information. You can leave a contact number or email for them in the box below.

Our commitment to tackle ASB

Our policy

The ASB team aims to:

  • prevent and minimise the causes
  • encourage tenants to sign up to a Good Neighbour Agreement when they begin their tenancy 
  • encourage tenants to report incidents
  • support both victims and witnesses
  • tackle individual perpetrators by using a range of actions, including taking legal action to evict them
  • work in partnership with other NPH staff and external partners, particularly the Police, to ensure that the most extreme forms of behaviour are properly dealt with through the criminal justice system.  
Hate Crime

What is a hate crime?

A hate crime or incident is any offence perceived by the victim or any other person, whether a witness, friend or family member, as being motivated by prejudice or hate. A hate crime is an act of hostility or prejudice towards a person's:

  • Race
  • Colour
  • Ethnic origin and nationality
  • Religion, faith and belief
  • Sexual orientation
  • Disability and learning difficulties
  • Gender identity
  • Physical appearance
  • Any combination of the above

Hate crimes can be in the form of verbal insults, abusive gestures, threats of attack or physical attack or any other act of abuse.  

Reporting hate crime

Reporting incidents helps NPH, Northants Police and Northampton Borough Council tackle hate crime.

If the incident has happened in or around your NPH home, you can report it to us using the online form for reporting anti-social behaviour, or call us on 0300 330 7003.

If the incident has happened in any other part of Northampton, you can use the online form provided by Northampton Borough Council or call the police on 101.

Please remember that if you are in an emergency situation, you should always call 999.

Support available

The Inter Faith Network promotes mutual respect and understanding between faith communities of the UK.

The Equality and Human Rights Commission is our national equality body and exisits to make Britain fairer.

 

Fly-tipping

About fly-tipping

Fly-tipping is the illegal disposal of waste, which can be an eye-sore and negatively impact your community.   Fly-tipping removal is co-ordinated by Northampton Borough Council and you can report incidences online.

It is up to you to dispose of your rubbish responsibly. If you find you have too much rubbish, or rubbish that won't fit in your bins/boxes for weekly collection, you should take the rubbish to your local Northampton Borough Council Waste and Recycling Centre.

If you have large, heavy items to get rid of, the Northampton Borough Council offers a collection service which can be booked via the Council's online form.

Noise Nuisance

Noise is generally considered to be unwanted sound, but perception of what is noise varies from person to person.

Not all noise will be a nuisance, and the law does not give an absolute right to peace and quiet. 
Before taking any action, we have to decide whether the noise is unreasonable, based on a number of factors including:

  • the duration, frequency and intensity of the noise and when it occurs
  • whether it is a one-off or continuing problem
  • or whether it is being made deliberately

What we will investigate

Examples of the types of noise that we will investigate include:

  • barking dogs
  • noise from vehicles or machinery
  • DIY activities that take place outside of reasonable hours
  • loud music or television
  • shouting or banging from a property

What we will not investigate

We will not investigate noise where it concerns, for example:

  • a one-off event
  • the everyday use of a property (lights being switched on or off, footsteps, doors closing and opening, use of household appliances, people talking, low level sound from TV/radio)
  • where properties have poor sound insulation
  • or when children are playing in gardens and open spaces.