This document details Northampton...
We value all types of customer feedback
We encourage all comments or suggestions you may have to help us review and improve our services. Simply use our online form to send us your feedback.
Compliment and comments
If we have impressed you by providing a good service, or completing a job well, please let us know. We always make sure that your compliment gets back to the individual or team concerned. Compliments reaffirm that we are doing a great job and help us to understand the things that matter to you. If you would like to comment on any of our services, then please send us your feedback.
We always strive to deliver an outstanding service, but realise that there may be occasions when things go wrong. If you are not happy with the service you have received, making a complaint is a way that you can let us know. It provides us with an opportunity to put things right, and use the informaiton we receive to help review and improve our services.
You can view our complaints policy here
Request for service
If you wish to request a service, please visit our home page where you can access a number of services, such as requesting a repair. However, if you are not sure who to contact you can contact us and we will ensure that your request gets to the right person for you.